Article ID: 2028939 - View products that this article applies to.
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Resolution

See the solution for Outlook 2007 or earlier

See the solution for Outlook 2013


To set up email in Outlook 2010 to work with your Internet email account, click the Fix it button, click Run in the File Download dialog box, and then follow the steps in the Fix it wizard to automatically set up the account.

IMPORTANT: If you're setting up a Outlook.com/Windows Live email account follow the steps provided in the Set up a Outlook.com/Windows Live email account method instead.

IMPORTANT: If you are using a free Internet mail account or receive the error "Your IMAP server wants to alert you to the following: full IMAP support is NOT enabled for this account" use the manual setup process and select a POP3 account.


Fix this problem.
Microsoft Fix it 30016

NOTE: This wizard may be in English only. However, the automatic fix also works for other language versions of Windows. Also, if you are not on the computer that has the problem, you can save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Video: How to connect Outlook to your personal email account

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uuid=7ef2bbef-531d-4165-809f-7b928486d318 VideoUrl=http://aka.ms/x4bb4c
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If you have problems using the Fix it, or if you want to use Outlook to set up your Internet email account instead, click one of these methods:

Automatically detect and setup Internet email in Outlook 2010

Manually setup Internet email in Outlook 2010

Set up a Outlook.com/Windows Live email account

Internet Service Providers settings (for manual configuration of Outlook)

Advanced Server Setup


Need More Help?

You can also get help from the Microsoft Community online community, search for more information on Microsoft Support or Windows Help and How To, or learn more about Assisted Support options.

Properties

Article ID: 2028939 - Last Review: September 12, 2013 - Revision: 6.0
Applies to
  • Microsoft Outlook 2010
Keywords: 
kbsurveynew kbhowto kbexpertisebeginner kbvideocontent KB2028939

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