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The Microsoft Exchange Information Store service crashes on an Exchange Server 2007 server when you start it or try to mount certain databases
Article ID: 2032216 - View products that this article applies to.
The Microsoft Exchange Information Store service crashes on a Microsoft Exchange Server 2007 server when you start it or try to mount certain databases. Additionally, the following events are generated in Application log:
This issue occurs because a certain "bad" message is located in a user's Outbox.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2407025/ )Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2032216 - Last Review: December 14, 2010 - Revision: 1.0