Article ID: 203859 - View products that this article applies to.
This article was previously published under Q203859
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In Microsoft Word 2000, when you create a document by using a template that contains a Hypertext Markup Language (HTML) frameset, you may receive the following error message:
The document name or path is not valid. Try these suggestions. * Check the file permissions for the document or drive. * Use the File Open dialog box to locate the document.
When Word loads frame files, it uses the default Document folder, as set in File Locations under Options on the Tools menu, regardless of where the frame files are located. When the default document and template folder are exactly the same, this behavior does not occur.
To work around this issue, link each frame to a file; to do so, follow these steps:
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276367/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in the Word 2000 Update: April 25, 2002.