Article ID: 205485 - Last Review: October 1, 2001 - Revision: 1.0

FP2000: Cannot Access Help After Importing Files from Floppy Disk

View products that this article applies to.
This article was previously published under Q205485

For a Microsoft FrontPage 98 version of this article, see 194312  (http://support.microsoft.com/kb/194312/EN-US/ ) .
For a Microsoft FrontPage 97 version of this article, see 182687  (http://support.microsoft.com/kb/182687/EN-US/ ) .
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SYMPTOMS

When you attempt to access FrontPage Help by clicking a command on the Help menu or in a dialog box, FrontPage Help does not appear and the floppy disk drive is accessed. If you place a disk in the floppy disk drive, FrontPage Help will appear.

To work around this problem and access FrontPage Help, follow these steps:
  1. On the File menu in FrontPage, click Exit.
  2. Restart FrontPage. In the Getting Started dialog box, click OK.
  3. On the Help menu, click Microsoft FrontPage Help.
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CAUSE

This behavior occurs after you have imported files from either a floppy disk or a removable disk, and then removed the disk from the disk drive.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft FrontPage 2000 Standard Edition
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Keywords: 
kbbug kbpending KB205485
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