Article ID: 205601 - Last Review: October 1, 2001 - Revision: 1.0 FP2000: Error Message When You Use Publish Web Command to Copy Web RemotelyThis article was previously published under Q205601 For a Microsoft FrontPage 98 version of this article, see 194274 (http://support.microsoft.com/kb/194274/EN-US/ ) . For a Microsoft FrontPage 97 and earlier version of this article, see 154678 (http://support.microsoft.com/kb/154678/EN-US/ ) . SYMPTOMS
When you use the Publish Web command to copy an existing web to a remote
Web site, you may receive one of the following error messages:
An unexpected Web Extender error occurred on the server. Authors-
please contact the Webmaster for this server's site. WebMasters-
please see the server's logs for more details.
Poorly formed http response.
WORKAROUND
To work around the limitations of the time-out period, use any of the
following methods:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
When you use the Publish Web command to connect the FrontPage client to a
server, the Web server creates a process to serve that request.
After the client's account is validated, the client uses Hypertext
Transfer Protocol (HTTP) to communicate with Author.exe on your server.
Author.exe works as a Common Gateway Interface (CGI) script within the
process generated by the Web server.
Web servers enforce a time-out period on any process in order to protect the server from being overloaded. On most servers, this time- out period varies. When the connection speed between the client and the server is slow, and the size of the web to be transferred is large, the server may stop serving FrontPage before the transfer is complete. The following formula is used to calculate the time-out period:
Seconds to transfer = Web size/modem speed
where "Web size" is the total bits of data that make up the web, and "modem
speed" is the speed, in bits per second (bps), that the modem uses to
transfer data (for example, 14,400 bps or 28,800 bps).
(Web in K * 1024) * (8{Bits} + 4{bits overhead}) = (Web in K * 12288)
The following is a sample table showing transfer times in seconds.
File Size
500K 1000K 5000K 10000K 20000K
--------------------------------------------
14,400 bps 427 854 4267 8534 17067
28,800 bps 214 427 2134 4267 8534
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