Article ID: 208118 - Last Review: August 27, 2007 - Revision: 1.3

Error Message: 2G Caused a General Protection Fault in Module S3mm.drv

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This article was previously published under Q208118
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center
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SYMPTOMS

When you start the JumpStart 2nd Grade program by Knowledge Adventure, Inc., you may receive the following error message:
2G caused a general protection fault in module S3MM.DRV at address
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CAUSE

This issue can occur if you have an S3 video driver installed on your computer, and you configure the screen to use more than 256 colors.
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RESOLUTION

To resolve this issue, configure the screen to use 256 colors:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click the Display icon, and then click the Settings tab.
  3. In the Colors box, click 256 Colors, click OK, and then follow the instructions on your screen to finish changing the color depth on your computer.
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MORE INFORMATION

For information about the JumpStart 2nd Grade program, click the following link to view the amazon Web page:
http://www.amazon.com/Vivendi-Universal-71090-JumpStart-Grade/dp/B00004TJ01 (http://www.amazon.com/Vivendi-Universal-71090-JumpStart-Grade/dp/B00004TJ01)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
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Keywords: 
kb3rdparty kbenv kberrmsg kbgpf kbprb KB208118
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