Article ID: 208948
When you try to open or save a file you downloaded from the Internet, you may experience one of the following symptoms:
This issue can occur if both of the following conditions exist:
To resolve this issue, contact the administrator of the Web site to request a file extension be added to the file, or a content-disposition header be added to the file.
To work around this issue if you know the proper file extension, rename the file, and add the appropriate file extension. To rename a file, right-click it, type the new file name, and then press ENTER.
Article ID: 208948 - Last Review: June 22, 2014 - Revision: 4.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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