Opalis Monitor File objects fail and return "File monitor failed to start. Reason: Invalid input parameters." in Error Summary Text published data

Article ID: 2104050 - View products that this article applies to.
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Symptoms

Policies in Opalis Integration Server that use the Monitor File object fail to execute properly and return the following message in the Error Summary Text published data:

"File monitor failed to start. Reason: Invalid input parameters."

In addition, the following Opalis Platform Event may be captured:

"File monitor of folder "<folder path>" failed to start"

Cause

Windows Desktop Heap memory has been depleted due to too many concurrently running policy instances and child processes.

Resolution

Reduce the maximum number of concurrent policy instances that are running, or increase the amount of Desktop Heap that is available to each windows station on the affected Action Server.

More Information

To reduce the maximum number of concurrent policy instances that can be running on an Action Server follow the steps below:

  • On the Opalis Integration Server Management Server computer, open a Command Prompt and navigate to the installation folder of the Management Service (default path = C:\Program Files\Opalis Software\Opalis Integration Server\Management Service).
  • Execute the following command:

aspt.exe <ActionServerComputerName> <MaximumNumberOfPolicies>

  • Restart the OpalisActionService service on the affected Action Server computer.

To increase the Desktop Heap available to each windows station, please review the following article:

2102398: How to increase the maximum number of concurrent policy instances running on a single Opalis Integration Server Action Server

http://support.microsoft.com/default.aspx?scid=kb;en-US;2102398

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2104050 - Last Review: February 7, 2011 - Revision: 2.0
APPLIES TO
  • Opalis Integration Server
  • Opalis Integration Server Legacy Support
Keywords: 
KB2104050

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