WD2000: Error Message: "The Server Application, Source File, or Item Cannot Be Found"

Article translations Article translations
Article ID: 211277 - View products that this article applies to.
This article was previously published under Q211277
Expand all | Collapse all

On This Page

SYMPTOMS

When you attempt to edit an object created in Microsoft Draw, the following error message appears:
The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed.

CAUSE

Microsoft Draw is not installed on your system. In addition, Microsoft Word does not automatically convert the Microsoft Draw object to a Word picture.

NOTE: Microsoft Draw is installed by Microsoft Word for Windows 2.0.

WORKAROUND

If you are a registered Microsoft Office user, you can download and install Microsoft Draw 98. Microsoft Draw 98 makes the OfficeArt drawing tools available in any OLE-compliant program. You can obtain Microsoft Draw 98 from the following Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=BA0F1778-B1FF-48F1-8302-4893EE8120B9
After you install Microsoft Draw 98, you can double-click the MSDraw object and edit it as a Microsoft Draw 98 drawing.

If you are unable to download Microsoft Draw 98, use any of the following methods to work around this problem.

Method 1: Unlink the Embed Field, and Edit Using the Picture Editor in Word

The Microsoft Draw object is an embed field. Unlink the field, and then edit the object using the Picture Editor. To do this, follow these steps:
  1. Select the object.
  2. Press CTRL+SHIFT+F9 to unlink the field.
  3. Double-click the object.
The object will open in Picture Editor in Word.

Method 2: Install Microsoft Draw from the Word 2.x Disks

If you have the Microsoft Word version 2.x disks, you can choose to install only Microsoft Draw. To install Microsoft Draw, follow these steps:
  1. Insert Disk 1 of the Word 2.x disks, and run Setup.
  2. In the Welcome to Microsoft Word for Windows Setup dialog box, enter the installation directory.
  3. Click Continue.
  4. In the Choose the type of installation dialog box, click Custom Installation.
  5. In the Word Setup Options dialog box, clear all the check boxes except the Draw, Graph, Equation Editor, WordArt check box.
  6. Click Tools.
  7. In the Options dialog box, clear all the check boxes except the Draw check box.
  8. Click OK.
  9. Click Setup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 211277 - Last Review: February 24, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft Word 2000
Keywords: 
kbdownload kbbug kbfix KB211277

Give Feedback