WD2000: "Outline Effect" Text Garbled or in All Caps When Printed

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This article was previously published under Q212237

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SYMPTOMS

When you print a document, text formatted with the Outline font effect may be garbled or may appear in all capital letters.

NOTE: To format text with the Outline font effect, click Font on the Format menu, click the Font tab, and click to select the Outline check box under Effects.

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CAUSE

This problem may occur when you print to one of the following printers:

Hewlett-Packard DeskJet 660C or Hewlett-Packard 1600 printers, using the legacy printer drivers.
Hewlett-Packard LaserJet 4 or 5 series PostScript printers
Hewlett-Packard Color LaserJet 5/5m PostScript printers
Hewlett-Packard Color LaserJet 5/5m non-PostScript (HPPCL) printers

NOTE: Text formatted as Outline is printed as solid text.
Tektronix Phaser 550c
Lexmark Optra PS

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WORKAROUND

To work around this problem, use a non-PostScript printer driver.

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STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

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MORE INFORMATION

The third-party product discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

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