STOP 0x1E in Win32k.sys When Running Solomon v2.06 (Accounting)

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This article was previously published under Q214452

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SYMPTOMS

You may experience a STOP 0x1E blue screen STOP error message in Windows NT, Terminal Server Edition when you do the following in Solomon Accounting version 2.06:

Open two or more Windows Terminal Server Client sessions.
Launch client sessions for Solomon.
Minimize the client window, resize or maximize, or disconnect a session.

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CAUSE

There is a condition where the current desktop pointer can be set to a NULL value and is then de-referenced: (pti->rpdesk == NULL).

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To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

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