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MSCS: Problems with Spooler Resource

Article ID: 217002 - View products that this article applies to.

This article was previously published under Q217002

SYMPTOMS

On a computer running Microsoft Cluster Server, when a job begins printing, a failure on the IP address makes the spooler resource fail over and the print job does not restart until the spooler resource is taken offline and brought back online on the same node.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

Windows Service Pack Center
(http://windows.microsoft.com/en-US/windows/downloads/service-packs)
-or-
152734
(http://support.microsoft.com/kb/152734/EN-US/ )
how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

(http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS)

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STATUS

Microsoft has confirmed that this is a problem in Windows NT Server, Enterprise Edition. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

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