Article ID: 2171959 - Last Review: July 7, 2010 - Revision: 8.0

MOSS 2007 Explorer view does not work when farm is on Windows Server 2008 R2

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Symptoms

A SharePoint 2007 Server running on Server 2008 R2 is seeing the following issues:

  • Explorer View on Libraries does not work.
  • Using UNC Paths to access List/Libraries in SharePoint does not work.
  • Syncing OneNote to SharePoint Libraries does not work.

Cause

WebDav component of Server 2008 R2 causes this issue

Resolution

Disabling the component is not enough, it must be removed completely from IIS using the following steps:

  1. Open Server Manager
  2. On the left side of the pane click on Roles
  3. Scroll down to the "Role Services" section, and click on "Remove Role Services"
  4. Under "web server" uncheck the box next to "WebDav Publishing"
  5. Choose Next, then choose Remove
  6. A reboot will be required
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Microsoft Office SharePoint Server 2007
Keywords: 
KB2171959