The Microsoft Exchange Server 2007 and Exchange Server 2010 Diagnostic collects comprehensive information for troubleshooting Exchange Server 2007 and Exchange Server 2010 issues.
This article describes information that may be collected from a computer that is running the Microsoft Exchange Server 2007 and Exchange Server 2010 Diagnostic.
Typically, the output file name contains a prefix. This prefix includes the name of the item for which the output was generated. For example, the prefix may contain the computer name, the cluster name, the storage group name, or the database name.
Information that is collected
Note In these tables,
{prefix} is the name of the item for which the output was generated.
Exchange Server and organization baselineCollapse this tableExpand this table
| Description | File name |
|---|
| Get-ExchangeServer cmdlet output: AdminDisplayVersion and Roles of all Exchange servers together with exsetup.exe FileVersionInfo.ProductVersion from local system | {prefix}_AllExchangeServers*.txt |
| Get-ExchangeCertificate cmdlet output | {prefix}_ExchangeCertificate_FL.txt |
| Get-AcceptedDomain cmdlet output | {prefix}_AcceptedDomain*.txt |
| Get-RemoteDomain cmdlet output | {prefix}_RemoteDomain*.txt |
| Get-OrganizationConfig cmdlet output | {prefix}_OrganizationConfig*.txt |
| Get-EmailAddressPolicy cmdlet output | {prefix}_EmailAddressPolicy*.txt |
| Get-AvailabilityAddressSpace cmdlet output | {prefix}_AvailabilityAddressSpace*.txt |
| Get-AvailabilityConfig cmdlet output | {prefix}_AvailabilityConfig*.txt |
| Get-UserPrincipalNamesSuffix cmdlet output | {prefix}_UserPrincipalNamesSuffix*.txt |
| Get-ThrottlingPolicy cmdlet output | {prefix}_ThrottlingPolicy*.txt |
| Get-PowerShellVirtualDirectory cmdlet output | {prefix}_PowerShellVirtualDirectory*.txt |
| Get-FederationTrust cmdlet output | {prefix}_FederationTrust*.txt |
| Test-FederationTrustCertificate cmdlet output | {prefix}_FederationTrustCertificate*.txt |
| Get-FederatedOrganizationIdentifier cmdlet output | {prefix}_FederatedOrganizationIdentifier*.txt |
| Get-OrganizationRelationship cmdlet output | {prefix}_OrganizationRelationship*.txt |
| Reg.exe query output for HKLM:SYSTEM\CurrentControlSet\Services registry keys and values where the key name contains *Exchange* | {prefix}_REG_SERVICES_EXCHANGE.TXT |
| Reg.exe query output for HKLM:SOFTWARE\Microsoft registry keys and values where the key name contains *Exchange* | {prefix}_REG_SOFTWARE_EXCHANGE.TXT |
| Reg.exe query output for HKLM:Software\Microsoft\MosTrace registry key and values if they are present. | {prefix}_REG_MOSTRACE.TXT |
Exchange Server toolboxCollapse this tableExpand this table
| Description | File name |
|---|
| Generate and collect output from Exchange Best Practices Analyzer health-check | {prefix}_ExBPA.xml |
| Log from Exchange Best Practices Analyzer health-check | {prefix}_ExBPA.xml.log |
| Collect Exchange Troubleshooting Assistant Trace Control output if present and newer than 14 days | ExTRATrace.cab |
| Collect Exchange Performance Troubleshooting Assistant output if present and newer than 14 days | ExPTAData.cab |
Exchange Server Setup InformationCollapse this tableExpand this table
| Description | File name |
|---|
| Copy of all files from %systemdrive%\ExchangeSetupLogs\* and subdirectories. | ExchangeSetupLogs.zip |
| Copy of *.config files in the Exchange setup folder and subfolders. File names within .cab are prefixed with the subfolder name(s) where applicable. | ExchangeConfigFiles.cab |
| Reg.exe query output for Windows Installer registry key and the children for the installed version of Exchange Server. | {prefix}_REG_INSTALLER_EXCHANGE.TXT |
Exchange Server IIS informationCollapse this tableExpand this table
| Description | File name |
|---|
| Reg.exe query output for HKLM:\SYSTEM\CCS\Services\ IISAdmin, Inetinfo, W3SVC, msdtc, HKLM:SOFTWARE\Microsoft\Transaction Server, InetStp, InetMGR, and Keyring | {prefix} _REG_IIS.TXT |
| Copy of metabase.xml | {prefix}_metabase.xml |
| Copy of the two most recent IIS W3SVC logs for each website. | {prefix}_W3SVC{websiteindex}LogFiles.cab |
Exchange Client Access Server roleCollapse this tableExpand this table
| Description | File name |
|---|
| Get-ClientAccessServer cmdlet output | {prefix}_ClientAccessServer.txt |
| Get-PopSettings cmdlet output | {prefix}_PopSettings.txt |
| Get-ImapSettings cmdlet output | {prefix}_ImapSettings.txt |
| Get-ActiveSyncVirtualDirectory cmdlet output | {prefix}_ActiveSyncVirtualDirectory.txt |
| Get-ActiveSyncMailboxPolicy cmdlet output | {prefix}_ActiveSyncMailboxPolicy.txt |
| Get-OutlookAnywhere cmdlet output | {prefix}_OutlookAnywhere.txt |
| Get-AutodiscoverVirtualDirectory cmdlet output | {prefix}_AutodiscoverVirtualDirectory.txt |
| Get-OabVirtualDirectory cmdlet output | {prefix}_OabVirtualDirectory.txt |
| Get-OwaVirtualDirectory cmdlet output | {prefix}_OwaVirtualDirectory.txt |
| Get-WebServicesVirtualDirectory cmdlet output | {prefix}_WebServicesVirtualDirectory.txt |
| Get-RPCClientAccess cmdlet output | {prefix}_RPCClientAccess.txt |
| Get-EcpVirtualDirectory cmdlet output | {prefix}_EcpVirtualDirectory.txt |
| Get-Childitem output for HKLM:SOFTWARE\Microsoft\Rpc\RpcProxy | {prefix}_REG_RPCPROXY.TXT |
| Copy of the two most recent logs from Logging\RPC Client Access | {prefix}_RPCClientAccessLogs.zip |
| Copy of the two most recent logs from Logging\Address Book Service | {prefix}_AddressBookService.zip |
| ActiveSyncReport
(http://blogs.technet.com/b/exchange/archive/2012/01/31/a-script-to-troubleshoot-issues-with-exchange-activesync.aspx)
script output KB 2469722
(http://support.microsoft.com/kb/2469722)
| {prefix}_EASyncOutputReport*.csv |
All Exchange Transport Server solesCollapse this tableExpand this table
| Description | File name |
|---|
| Get-TransportConfig cmdlet output | {prefix}_TransportConfig.txt |
| Get-TransportServer cmdlet output | {prefix}_TransportServer.txt |
| Get-ReceiveConnector cmdlet output | {prefix}_ReceiveConnector.txt |
| Get-SendConnector cmdlet output | {prefix}_SendConnector.txt |
| Get-TransportAgent cmdlet output | {prefix}_TransportAgent.txt |
| Get-TransportPipeline cmdlet output | {prefix}_TransportPipeline.txt |
| Get-EdgeSubscription cmdlet output | {prefix}_EdgeSubscription.txt |
| Get-Queue cmdlet output | {prefix}_Queue.txt |
| Get-EdgeSyncServiceConfig cmdlet output | {prefix}_EdgeSyncServiceConfig.txt |
| Export-TransportRuleCollection cmdlet output | {prefix}_ExportedTransportRules.xml |
| Export-TransportRuleCollection –ExportLegacyRules cmdlet | {prefix}_ExportedLegacyTransportRules.xml |
| Copy of four newest routing*.xml logs | ExchangeRoutingLogs.cab |
| Copy of five newest Agent *.log logs | {prefix}_Logs_Agent.cab |
| Get-ContentFilterConfig cmdlet output | {prefix}_ContentFilterConfig.txt |
| Get-ContentFilterPhrase cmdlet output | {prefix}_ContentFilterPhrase.txt |
| Get-IPBlockListConfig cmdlet output | {prefix}_IPBlockListConfig.txt |
| Get-IPBlockListEntry cmdlet output | {prefix}_IPBlockListEntry.txt |
| Get-IPBlockListProvidersConfig cmdlet output | {prefix}_IPBlockListProvidersConfig.txt |
| Get-IPBlockListProvider cmdlet output | {prefix}_IPBlockListProvider.txt |
| Get-IPAllowListConfig cmdlet output | {prefix}_IPAllowListConfig.txt |
| Get-IPAllowListEntry cmdlet output | {prefix}_IPAllowListEntry.txt |
| Get-IPAllowListProvidersConfig cmdlet output | {prefix}_IPAllowListProvidersConfig.txt |
| Get-IPAllowListProvider cmdlet output | {prefix}_IPAllowListProvider.txt |
| Get-SenderIdConfig cmdlet output | {prefix}_SenderIdConfig.txt |
| Get-SenderReputationConfig cmdlet output | {prefix}_SenderReputationConfig.txt |
| Get-SenderFilterConfig cmdlet output | {prefix}_SenderFilterConfig.txt |
| Get-RecipientFilterConfig cmdlet
output | {prefix}_RecipientFilterConfig.txt |
| Get-AntispamUpdates cmdlet output | {prefix}_AntispamUpdates.txt |
Exchange Hub Transport Server roleCollapse this tableExpand this table
| Description | File name |
|---|
| Get-ForeignConnector cmdlet output | {prefix}_ForeignConnector.txt |
| Get-RoutingGroupConnector cmdlet output | {prefix}_RoutingGroupConnector.txt |
| Get-JournalRule cmdlet output | {prefix}_JournalRule.txt |
| Get-IRMConfiguration cmdlet output | {prefix}_IRMConfiguration.txt |
Exchange Edge Server roleCollapse this tableExpand this table
| Description | File name |
|---|
| Get-AddressRewriteEntry cmdlet output | {prefix}_AddressRewriteEntry.txt |
| Get-AttachmentFilterListConfig cmdlet output | {prefix}_AttachmentFilterListConfig.txt |
| Get-AttachmentFilterEntry cmdlet output | {prefix}_AttachmentFilterEntry.txt |
| Get-EdgeSyncServiceConfig cmdlet output | {prefix}_EdgeSyncServiceConfig.txt |
Exchange Mailbox Server roleCollapse this tableExpand this table
| Description | File name |
|---|
| Get-MailboxServer cmdlet output | {prefix}_MailboxServer*.txt |
| Get-ClusteredMailboxServerStatus cmdlet output | {prefix}_ClusteredMailboxServerStatus*.txt |
| Get-MailboxDatabaseCopyStatus cmdlet output | {prefix}_MailboxDatabaseCopyStatus*.txt |
| Get-StoreUsageStatistics cmdlet output | {prefix}_StoreUsageStatistics*.txt |
| Get-DatabaseAvailabilityGroup cmdlet output | {prefix}_DAG_{databaseavailabitlitygroupname}*.txt |
| Get-DatabaseAvailabilityGroupNetwork cmdlet output | {prefix}_DAGNetworks*.txt |
| Get-StorageGroup cmdlet output | {prefix}{SG}{storagegroupname}_*.txt |
| Inventory of files in LogFolderPath for each Storage Group | {prefix}{SG}{storagegroupname}_LogFolderPath*.txt |
| Inventory of files in SystemFolderPath for each Storage Group | {prefix}{SG}{storagegroupname}_SystemFolderPath*.txt |
| Get-MailboxDatabase cmdlet output | {prefix}{SG}{storagegroupname}{DBMb}{mailboxdatabasename}_*.txt |
| Inventory of files in EDBFilePath for each Mailbox Database | {prefix}{SG}{storagegroupname}{DBMb}{mailboxdatabasename}_EDBFilePath*.txt |
| Inventory of files in LogFolderPath for each Mailbox Database | {prefix}{DBMb}{mailboxdatabasename}_LogFolderPath*.txt |
| Get-PublicFolderDatabase cmdlet output | {prefix}{SG}{storagegroupname}{DBPf} {publicfolderdatabasename}_*.txt |
| Inventory of files in EDBFilePath for each Public Folder database | {prefix}{SG}{storagegroupname}{DBPf}{publicfolderdatabasename}_EDBFilePath*.txt |
| Inventory of files in LogFolderPath for each Public Folder Database | {prefix}{DBPf}{publicfolderdatabasename}_LogFolderPath*.txt |
| Inventory of Public Folders under \NON_IPM_SUBTREE path (system folders) for each Public Folder Database | {prefix}{SG}{storagegroupname}{DBPf}{publicfolderdatabasename}_NON_IPM_SUBTREE*.txt |
| Inventory of files in LogFolderPath for each Public Folder Database | {prefix}{DBMb}{publicfolderdatabasename}_LogFolderPath*.txt |
| Properties of the server InformationStore object from Active Directory | {prefix}_InformationStore_ADSIProperties*.txt |
| Inventory of files, if any, in MSExchangeIS Working Directory | {prefix}_MSExchangeIS_WorkingDirectory*.txt |
| Copy of function call log(s) from Exchange Logging directory | ExchangeStoreFCL.cab |
Exchange Unified Messaging Server roleCollapse this tableExpand this table
| Description | File name |
|---|
| Get-UMServer cmdlet output | {prefix}_UMServer.txt |
| Get-UMDialPlan cmdlet output | {prefix}_UMDialPlan.txt |
| Get-UMIPGateway cmdlet output | {prefix}_UMIPGateway.txt |
| Get-UMHuntGroup cmdlet output | {prefix}_UMHuntGroup.txt |
| Get-UMMailboxPolicy cmdlet output | {prefix}_UMMailboxPolicy.txt |
| Get-UMVirtualDirectory cmdlet output | {prefix}_UMVirtualDirectory.txt |
| Get-UMAutoAttendant cmdlet output | {prefix}_UMAutoAttendant.txt |
| Get-UMDialPlan, for each Diailplan, ConfiguredInCountryOrRegionGroups | {prefix}_UMDialPlan_{DialPlanName}_CountryOrRegionGroups.txt |
| Get-UMDialPlan, for each Diailplan, DialPlanInternationalGroups | {prefix}_UMDialPlan_{DialPlanName}_DialPlanInternationalGroups.txt |
| Get-UMAutoAttendant, for each UMAutoAttendant, BusinessHoursKeyMapping | {prefix}_UMAutoAttendant_{UMAutoAttendantName}_BusinessHoursKeyMapping.txt |
| Get-UMAutoAttendant, for each UMAutoAttendant, AfterHoursKeyMapping | {prefix}_UMAutoAttendant_{UMAutoAttendantName}
()
_AfterHoursKeyMapping.txt |
| Get-UMServer cmdlet output | {prefix}_UMServer.txt |
Exchange Transporter SuiteCollapse this tableExpand this table
| Description | File name |
|---|
| Get-DominoFreeBusyConnector cmdlet output | {prefix}_DominoFreeBusyConnector.txt |
| Get-DominoDirectoryConnector cmdlet output | {prefix}_DominoDirectoryConnector.txt |
| Copy of notes.ini file | {prefix}_Notes.ini |
| Output if notes.ini file should exist but does not exist | {prefix}_Missing_Notes.ini |
Event logsCollapse this tableExpand this table
| Description | File name |
|---|
| Event log – Application – text, csv, and evtx formats | {prefix}_evt_Application.* |
| Event log – System – text, csv, and evtx formats | {prefix}_evt_System.* |
| Event logs – FailoverClustering* - text, csv, and evtx formats | {prefix}_evt_FailoverClustering*.* |
| Event logs – Windows PowerShell – text, csv, and evtx formats | {prefix}_evt_*PowerShell*.* |
| Event logs – Exchange* – text, csv, and evtx formats | {prefix}_evt_*Exchange*.* |
File version informationCollapse this tableExpand this table
| Description | File name |
|---|
| File version information from Exchange\*.exe, *.dll | {prefix}_sym_Exchange_EXE_DLL.* |
| File version information from %windir%\cluster\*.* | {prefix}_sym_Cluster.* |
| File version information from %windir%\system32\inetsrv\*.exe, *.dll | {prefix}_sym_InetSrv_EXE_DLL.* |
| File version information from %windir%\system32\drivers\*.* | {prefix}_sym_Drivers.* |
| File version information from {Program Files}\Microsoft iSNS Server\*.* and %windir%\system32\iscsi*.* | {prefix}_sym_MS_Iscsi.* |
| File version information from all drivers that are currently running on computer | {prefix}_sym_RunningDrivers.* |
| File version information from all processes that are currently running on computer | {prefix}_sym_Process.* |
Registry keys and valuesCollapse this tableExpand this table
| Description | File name |
|---|
HKLM\Software\Microsoft\Windows NT\CurrentVersion HKLM\Software\Microsoft\Windows\CurrentVersion | {prefix}_reg_CurrentVersion.TXT |
| HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall | {prefix}_reg_Uninstall.TXT |
| HKLM\SYSTEM\CurrentControlSet\Control\ProductOptions | {prefix}_reg_ProductOptions.TXT |
| HKLM\System\MountedDevices | {prefix}_reg_MountedDevices.* |
HKLM\System\CurrentControlSet\Control\CrashControl HKLM\System\CurrentControlSet\Control\Session Manager HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management HKLM\Software\Microsoft\Windows NT\CurrentVersion\AeDebug HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options HKLM\Software\Microsoft\Windows\Windows Error Reporting HKLM\Software\Policies\Microsoft\Windows\Windows Error Reporting | {prefix}_reg_Recovery.TXT |
HKCU\Software\Microsoft\Windows\CurrentVersion\Run HKCU\Software\Microsoft\Windows\CurrentVersion\Runonce HKCU\Software\Microsoft\Windows\CurrentVersion\RunonceEx HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run HKLM\
Software\Microsoft\Windows\CurrentVersion\Run HKLM\Software\Microsoft\Windows\CurrentVersion\Runonce HKLM\Software\Microsoft\Windows\CurrentVersion\RunonceEx HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad HKCU\Software\Microsoft\Windows NT\CurrentVersion\Load HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Run HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\UserInit | {prefix}_reg_Startup.TXT |
| HKLM\SYSTEM\CurrentControlSet\Control\Print | {prefix}_reg_Print.hiv |
HKCU\Software\Policies HKLM\Software\Policies HKCU\Software\Microsoft\Windows\CurrentVersion\Policies HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies | {prefix}_reg_Policies.txt |
HKLM\SYSTEM\CurrentControlSet\Control\TimeZoneInformation HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones | {prefix}_reg_TimeZone.txt |
HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server Web Access HKLM\SYSTEM\CurrentControlSet\Services\TermService HKLM\SYSTEM\CurrentControlSet\Services\TermDD | {prefix}_reg_TermServices.txt |
HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorkstation HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb HKLM\SYSTEM\CurrentControlSet\Services\SMB HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb10 HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb20 | {prefix}_reg_SMB.txt |
| HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters | {prefix}_reg_TCPIPParameters |
| HKLM\SYSTEM\CurrentControlSet\Services\VSS | {prefix}_reg_VSS.TXT |
HKLM\SYSTEM\CurrentControlSet\Services\iScsiPrt HKLM\SOFTWARE\Microsoft\iSCSI Target HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\iSCSI | {prefix}_reg_iSCSI.TXT |
HKLM\System\CurrentControlSet\Control\MPDev HKLM\System\CurrentControlSet\Control\iSCSIPrt HKLM\System\CurrentControlSet\Services\MSiSCSI HKLM\System\CurrentControlSet\Services\MSDsm HKLM\System\CurrentControlSet\Services\MPIO HKLM\System\CurrentControlSet\Control\Class\{4d36e97b-e325-11ce-bfc1-08002be10318} HKLM\System\CurrentControlSet\Services\Tcpip | {prefix}_reg_Storage.TXT |
| HKLM\SYSTEM\CurrentControlSet\Enum | {prefix}_reg_Enum.TXT |
Networking informationCollapse this tableExpand this table
| Description | File name |
|---|
| Output from the netdiag.exe utility | {prefix}_netdiag.txt |
| TCP port usage by processes | (prefix}_PortUsage.txt |
| Windows Firewall Configuration | {prefix}_FirewallConfig.txt |
| Basic IP networking configuration information, such as Tcp/ip registry key, ipconfig, netstat, nbtstat, and netsh output | {prefix}_TcpIp-Info.txt |
| Basic SMB information | {prefix}_SMB-Info.txt |
| Netsh information for IPv4 | {prefix}_TCPIP-Netsh-IPv4.TXT |
| Netsh information for IPv6 | {prefix}_TCPIP-Netsh-IPv6.TXT |
| Netsh information for TCP global and chimney | {prefix}_TCPIP-Netsh-TCP.TXT |
Active Directory and policy informationCollapse this tableExpand this table
| Description | File name |
|---|
| Resultant Set of Policy (RSoP) information through gpresult.exe | {prefix}_GPResult.* |
| Security templates that are currently cached on the system | {prefix}_AppliedSecTempl.txt |
| Domain and Forest functional level, local group membership information | {prefix}_DSMisc.txt |
| FSMO role owner information through netdom | {prefix}_netdomfsmo.txt |
| Output from DCDiag.exe diagnostic utility | {prefix}_dcdiag.txt |
Cluster informationCollapse this tableExpand this table
| Description | File name |
|---|
| Cluster Group and Resource information | {prefix}_ClusterProperties.txt |
| Cluster Shared Volume information | {prefix}_CSVInfo.HTM |
| Files from %windir%\cluster\*chkdsk* | {prefix}_*chkdsk* |
| Cluster log | {prefix}_Cluster.log |
| Cluster resource dependency report | {prefix}_DependencyReport.mht |
| Failover Cluster Validation Report | {prefix}_ValidationReport.mht |
| File version information from %windir%\cluster\*.* | {prefix}_sym_Cluster.* |
| HKLM\System\CurrentControlSet\Services\clusdisk | {prefix}_Clusdisk.txt |
| HKLM\System\CurrentControlSet\Services\clussvc | {prefix}_ClussvcRegistry.txt |
| HKLM\Cluster in .txt and .hiv formats | {prefix}_ClusterRegistry.* |
Hotfixes and updatesCollapse this tableExpand this table
| Description | File name |
|---|
| Installed updates and hotfixes | {prefix}_Hotfixes.* |
Storage and disk informationCollapse this tableExpand this table
| Description | File name |
|---|
| iSCSI related informationthat is generated by iscsicli.exe utility | {prefix}_ISCSI*.txt |
| Fibre Channel Information through FCInfo.exe utility | {prefix}_FCInfo.txt |
| Volume Shadow Copy Service (VSS) information | {prefix}_VSSAdmin.txt |
OtherCollapse this tableExpand this table
| Description | File name |
|---|
| System information output through msinfo32.exe | {prefix}_msinfo32.nfo, .txt |
| System information (MSInfo32 equivalent) collected through WMI | Diagnostic_Results.html |
| Copy of ServerManager.log from Windows\Logs folder | {prefix}_ServerManager.log |
| Installed Roles and Features through servermanagercmd | {prefix}_ServerManagerCmdQuery.* |
| Environment variables | {prefix}_EnvironmentVariables.txt |
| Process and threads information through pstat.exe | {prefix}_PSTAT.txt |
| Boot Configuration Data information | {prefix}_BCDEdit.TXT, -Backup.bkp |
| Report of all tasks that are scheduled on the local computer | {prefix}_schtasks.* |
| Basic information about hardware virtualization | {prefix}_Virtualization.* |
Additionally, the Microsoft Exchange Server 2007 and Exchange Server 2010 Diagnostic detects one or more of the following situations:
For more information about Microsoft Automated Troubleshooting Services (MATS) and Support Diagnostic Platform (SDP), click the following article number to view the article in the Microsoft Knowledge Base:
2598970
(http://support.microsoft.com/kb/2598970)
Information about the Microsoft Automated Troubleshooting Services and Support Diagnostic Platform
Article ID: 2173280 - Last Review: June 19, 2012 - Revision: 11.0
APPLIES TO
- Microsoft Exchange Server 2010 Beta
- Microsoft Exchange Server 2010 Coexistence
- Microsoft Exchange Server 2010 Enterprise
- Microsoft Exchange Server 2010 Service Pack 1
- Microsoft Exchange Server 2010 Standard
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2007 Enterprise Edition
- Microsoft Exchange Server 2007 Service Pack 1
- Microsoft Exchange Server 2007 Service Pack 2
- Microsoft Exchange Server 2007 Service Pack 3
| kbsurveynew kbtshoot KB2173280 |