A child domain doesn't inherit parent domain changes in an Office 365, Windows Azure, or Windows Intune organizational account

Article translations Article translations
Article ID: 2174324 - View products that this article applies to.
Expand all | Collapse all

PROBLEM

When you make a change to a parent (top-level) domain that's verified within your organizational account, such as Office 365, Windows Azure, or Windows Intune, a child domain that's also verified within your organizational account doesn't inherit the changes. This issue may occur when you do one of the following:
  • Change the domain from standard to federated
  • Change the domain from federated to standard
  • Set domain authentication or federation configurations
  • Update the domain Active Directory Federation Services (AD FS) relying party trust
  • Verify domain ownership

SOLUTION

To resolve this issue, delete the child domain, add and verify the parent domain, and then re-add the child domain.

Note After the parent domain is verified and the child domain is added, you don't have to verify the child domain because it inherits the settings (verification, authentication, and federation) from its parent.

MORE INFORMATION

This issue may occur if the child domain is verified within your organizational account before the parent domain is verified. When the child domain is verified first, verification and its settings are managed independently of the parent domain.

For example, you verify the corp.constoso.com domain. Later, you verify the contoso.com domain. When you verify corp.contoso.com, and ownership is proven, the namespace is created in Office 365 as a domain that's completely independent of contoso.com. Therefore, when you later verify contoso.com, any changes that are made to this new domain don't affect corp.contoso.com.

In certain cases, you may want to manage the child domain properties independent of the parent domain.

REFERENCES

Still need help? Go to the Office 365 Community website or the Windows Azure Active Directory Forums website.

Properties

Article ID: 2174324 - Last Review: October 31, 2013 - Revision: 14.0
Applies to
  • Microsoft Office 365
  • Microsoft Office 365 for enterprises (pre-upgrade)
  • Microsoft Office 365 for education  (pre-upgrade)
  • CRM Online via Office 365 E Plans
  • Windows Azure Recovery Services
Keywords: 
o365 o365e o365m o365a o365062011 pre-upgrade o365022013 after upgrade KB2174324

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com