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You receive error messages when you start Office 2000 programs
Article ID: 217440 - View products that this article applies to.
This article was previously published under Q217440
When you start any of the Microsoft Office 2000 programs listed at the beginning of this article, you may receive the following error message:
If you click Yes, you receive the following error message:
There was a problem starting the Office Assistant. Would you like to try reinstalling it?
When you start Microsoft Excel 2000, you receive the following error message:
The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting "Repair Office 2000".
When you start Microsoft Outlook 2000, you receive the following error message:
Microsoft Excel requires file OLEAUT32.DLL to run. The version of OLEAUT32.DLL that is on your computer is older than the one required by this version of Microsoft Excel.
Please run Setup again, and select the Reinstall option to install the correct version of the file.
When you start Microsoft PowerPoint 2000, you receive the following error message:
The required file OUTLRPC.dll cannot be found in your path, please reinstall Microsoft Outlook.
When you start Microsoft FrontPage 2000, you receive the following error message:
The AGENTSVR.EXE file is linked to missing export OLEAUT32.DLL:277.
Microsoft FrontPage is not installed properly on this system and cannot function. Please reinstall Microsoft FrontPage.
Click OK to exit.
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, you receive an error message similar to the following:
When you start Microsoft Access 2000, you receive the following error message:
FRONTPG caused an invalid page fault in module MFC42.DLL at 0137:5f4086f7.
The file 'OLEAUT32.DLL' is out of date. This program requires a newer version.
This problem occurs if an outdated version of the Oleaut32.dll file is installed on your computer.
To resolve this problem, use one of the following methods.
Method 1: Run Detect and RepairIf the program does not close after you receive any of the error messages in the "Symptoms" section of this article, follow these steps to resolve the problem:
If the Office program closes after the error message appears, follow these steps to resolve the problem:
Method 2: Copy Oleaut32.dll from the Office 2000 CD-ROMIf Method 1 does not resolve the problem, follow these steps:
Method 3: Install the Latest Windows 2000 Service PackTo resolve this problem, obtain the latest service pack for Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/ )How to obtain the latest Windows 2000 service pack
For more information about Office errors that can occur with an outdated version of the Oleaut32.dll file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/224315/ )Error starting Visual Basic Editor with outdated Oleaut32.dll
Article ID: 217440 - Last Review: August 17, 2005 - Revision: 6.0