Article ID: 217662 - Last Review: January 24, 2007 - Revision: 4.2

OFF2000: Error 1925 When You Run Setup with the /J Switch

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This article was previously published under Q217662
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SYMPTOMS

When you run Office Setup by using the /j switch, including /ju and /jm, you may receive the following error message:
Error 1925. You do not have sufficient privileges to complete this installation for all users of the machine. Log on as administrator and then retry this installation.
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CAUSE

You may receive the error message if you try to run Setup by using the /j switch, and Office is currently installed with the /j switch. For example, if you do the following, the error message appears:
  1. Click Start and then click Run.
  2. Type
    <path>\setup.exe /jm data1.msi
    where <path> is the location of the installation point

    and then click OK.

  3. Repeat steps 1 and 2 when the Microsoft Office 2000 <edition> dialog box disappears, where <edition> is the edition of Office you are installing.
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WORKAROUND

If you need to run Setup again by using the /j switch, uninstall Office first. Because the /j switch does not place an Office entry in the Add/Remove Programs list, follow these steps to uninstall Office:
  1. Click Start and then click Run.
  2. Type
    <path>\setup.exe /x data1.msi
    and then click OK.
  3. Click Yes to the prompt confirming that you want to uninstall Office.
You can now run Office Setup by using the /j switch.
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REFERENCES

For more articles about how to troubleshoot specific errors in Office Setup:
Click here to view a list of Windows Installer Errors for Office 2000 articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=2484&query=xlwinsetup%2band%2bkberrmsg&adv=&mode=s&cat=false)
For more articles with general information about how to troubleshoot Office errors:
Click here to view a list of Office 2000 Troubleshooting articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=2484&query=kbdtatshoot&adv=&mode=s&cat=false)
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APPLIES TO
  • Microsoft Windows NT 4.0
  • Microsoft Windows 2000 Standard Edition
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
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Keywords: 
kberrmsg kbprb kbsetup KB217662
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