Article ID: 217666 - Last Review: January 24, 2007 - Revision: 3.2 You receive an "Error 1327. Invalid Drive: C:\" error message when you install Office 2000
This article was previously published under Q217666 For a Microsoft Office XP version of this article,
see
290356
(http://support.microsoft.com/kb/290356/
)
. SYMPTOMS When you run the Office Setup program you may receive the
following error messages: Error 1327. Invalid Drive:
C:\ Installation ended prematurely because of an error. CAUSE This problem may occur if you have used the Disk
Administrator utility included in Microsoft Windows NT 4.0 to change the drive
letter of the hard disk that the operating system is installed on, for example,
the C drive. The problem occurs because the Office Setup program uses registry keys to determine the locations of certain folders that are required to install Office. If the drive letter of the hard disk that contains the operating system has been changed, the registry keys refer to nonexistent folders and Setup fails. RESOLUTION To correct this problem, use the Windows NT Disk
Administrator program to restore the drive letter of the hard disk to its
original value:
MORE INFORMATION If you use the Disk Administrator utility in Windows NT to
change the drive letter of the hard disk the operating system is installed on,
you receive the following alert message:
Changing the drive letter for the windows directory may produce unexpected
results. Are you sure you want to continue? REFERENCES For more articles about how to troubleshoot specific errors
in Office Setup: Click here to view a list of Windows Installer Errors for Office 2000 articles
(http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=2484&query=xlwinsetup%2band%2bkberrmsg&adv=&mode=s&cat=false)
For more articles with general information about how to
troubleshoot Office errors: Click here to view a list of Office 2000 Troubleshooting articles
(http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=2484&query=kbdtatshoot&adv=&mode=s&cat=false)
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