Article ID: 217680 - Last Review: November 5, 2003 - Revision: 3.0 OL2000: Outlook Requires IE 4.01 or Later to InstallThis article was previously published under Q217680 On This PageSYMPTOMS
Outlook appears to install, but on completion of the installation process, it cannot be found on your computer.
CAUSE
Your computer does not have Microsoft Internet Explorer, version 4.01 or later, installed and you chose not to install Internet Explorer 5.0 during Microsoft Office Setup.
RESOLUTION
There are two methods to resolve this problem:
Method 1Run Office Setup and choose to add Outlook. You will be prompted to install Internet Explorer 5.0 as well.Method 2Obtain and install Internet Explorer 4.01 or later. After completing this installation, you can return to Office Setup and add Outlook. You will be prompted to upgrade to Internet Explorer 5.0, or to keep version 4.01.MORE INFORMATION
During the installation of Office, Setup will determine the presence of Internet Explorer on your computer. If you do not already have Internet Explorer 4.01 or later installed, you are presented with the opportunity to install Internet Explorer 5.0. If you choose not to upgrade to Internet Explorer 5.0, you are presented with the following message:
Outlook 2000 requires Microsoft Internet Explorer version 4.01 or later. Would you like to disable Outlook 2000?
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