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Moving multiple items from Deleted Items creates confusing warning about creating new items

Article ID: 2176998 - View products that this article applies to.

SYMPTOMS

In Outlook 2007 or Outlook 2010, when you move or copy multiple items from the Deleted Items folder, you may receive the following warning:

Creating a new item from the selected items could take some time. Are you sure you want to create a new item from these n items?

Note n represents the number of the selected items that you are trying to move or copy.

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The items that you are trying to copy or move include meeting invitations or requests. When you move or copy meeting requests to a different folder, Outlook automatically creates a new message and attaches the meeting items to that message.

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RESOLUTION

To work around this issue, make sure that meeting or appointment items are not included in the selection of items that are to be moved or copied. You can do this by using any of the following methods:

Delete the meeting appointment items before you perform a bulk move or copy.
Select all the items in the folder by using the CTRL+A keys, then hold down the CTRL key down, and then click to deselect the meeting/appointment items. You can sort the folder view by the Icon field to group similar items. After all the meeting/appointment items are deselected, then move or copy the remaining items.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

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for other considerations.

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