Article ID: 218043 - Last Review: November 19, 2003 - Revision: 3.0 Error Message Appears During SBS Setup: "The Modem Was Not Installed Correctly"This article was previously published under Q218043 SYMPTOMS
The following error message appears during Small Business Server (SBS) setup:
The modem was not installed correctly
The modem will function properly, however. CAUSE
The Unimodem ID in the manufacturer-supplied .inf file may not be up-to-date, even though the .inf file will install the modem correctly. This causes the hardware confirmation wizard to incorrectly identify the modem as not being installed correctly.
STATUS
This behavior is by design.
MORE INFORMATION
To see if the error message is caused by an incorrect Unimodem ID, perform the following steps:
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