Article ID: 218439 - Last Review: October 26, 2006 - Revision: 3.1

XADM: PerfMon Counters for Monitoring Exchange DB Sessions

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SUMMARY

It is sometimes possible on a very active Exchange Server computer that the information store or directory process will surpass the allocated amount of database sessions configured in the registry. When this happens an event log message is recorded in the Windows NT Event Viewer application log similar to the following:
Event ID: 9037
Source: MSExchangeIS Private
Type: Error
Category: None
Description: No database session was available to satisfy a request. The registry value "SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersPrivate\Sessions" may be set too low for the level of activity on this server.
and/or
Event ID: 1164
Source: MSExchangeIS Private
Type: Error
Category: None
Description: No database session was available to satisfy a request. The registry value "SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersPrivate\Sessions" may be set too low for the level of activity on this server. The current value for this parameter is %1.
In accordance with the information in Microsoft Knowledge Base article Q148961, there is a way by using the registry to increase the amount of Exchange Server database sessions, however, there is no way to determine the exact or optimal number of sessions to set this value to.

MORE INFORMATION

In an effort to provide a method of monitoring the number of sessions being used either by the information store or directory service, two new Performance Monitor counters have been added under the database object. The counters are:
  • "Session % Used"
  • "Sessions In Use"
The counters can be used to to effectively monitor Sessions and alert administrators when the configured value may be too low.

This feature is available in the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014  (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this feature should have the following file attributes or later:

Component: Exchange Database Engine

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File nameVersion
Ese.dll5.5.2560
Eseperf.dll5.5.2560

This hotfix has been posted to the following Internet location as Psp2esei.exe (x86) and Psp2esea.exe (Alpha):
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/eng/exchg5.5/postsp2/ese-fix/ (ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/ESE-fix/)
This feature was first included in Exchange Server 5.5 Service Pack 3.
APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
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Keywords: 
kbfea kbinfo kbqfe KB218439
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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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