Article ID: 218809 - View products that this article applies to.
This article was previously published under Q218809
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After you install the Scanport scanner software version 2.43 for your Scanport Enhanced Parallel Port interface scanner, you may experience any of the following symptoms:
This behavior can occur because the Scanport scanner software 2.43 may not be compatible with Windows 98.
To resolve this issue, contact Scanport Inc. Technical Support to inquire about the availability of an update for the Scanport scanner software.
To work around this issue, remove the Scanport software. To do so, use the following steps: