Article ID: 218922 - Last Review: June 23, 2005 - Revision: 3.2

Installing NTOP on Cluster Server with SP4 Causes Event IDs 1009 and 1058

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SYMPTOMS

After you install the Windows NT Option Pack on a Microsoft Cluster Server 1.0 computer running Windows NT Service Pack 4 (SP4), the following Event IDs may appear in the System Event log on each node:
EVENT: 1009
SOURCE: ClusSvc
DESCRIPTION: Microsoft Cluster Server could not join an existing cluster and could not form a new cluster. Microsoft Cluster Server has terminated.
EVENT: 1058
SOURCE: ClusSvc
DESCRIPTION: The Cluster Resource Monitor could not load the DLL clusres.dll for resource type Physical Disk.

The following symptoms may be observed:
  • Unable to fail-over or move resource to other node.
  • Cluster Server service stops responding on startup.
  • An "End-point Mapper" error occurs when starting the Cluster Server Administrator.
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CAUSE

This behavior is caused by the Windows NT Option Pack overwriting some newer SP4 components with older Windows NT Option Pack components.
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RESOLUTION

Re-apply Windows NT Service Pack 4 to both nodes and restart the computer.

Note: Service Pack 4 must be applied after the Windows NT Option Pack setup has completed and after both nodes have been restarted.
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APPLIES TO
  • Microsoft Internet Information Server 4.0
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Keywords: 
kbprb KB218922
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