Custom User Agent String Not Sent by IEAK Wizard for Automatic Version Synchronization

View products that this article applies to.

This article was previously published under Q218933

SYMPTOMS

You can use the Post Platform registry entry to denote a special User Agent string (UAS) that a proxy or firewall recognizes to allow clients that are running Microsoft Internet Explorer to browse the Internet. Without this client-specific UAS, Internet Explorer cannot connect to the Internet.

When you use Internet Explorer Administration Kit (IEAK) on one of these client computers, you might not be able to connect to the Internet to perform an automatic version synchronization. You can use automatic version synchronization to download the latest Internet Explorer files to build an updated Internet Explorer distribution.

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CAUSE

When the IEAK Wizard connects to the Internet, it does not send the client-specified UAS. Instead, it sends the standard UAS with "IEAKWIZ" appended. Therefore, the proxy or firewall does not use the client-specified UAS and restricts that connection from Internet access.

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RESOLUTION

Internet Explorer Administration Kit 5.5

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276369 (http://support.microsoft.com/kb/276369/EN-US/ ) How to Obtain the Latest Internet Explorer 5.5 Service Pack

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Internet Explorer Administration Kit 6

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328548 (http://support.microsoft.com/kb/328548/EN-US/ ) How to Obtain the Latest Internet Explorer 6 Service Pack

The English version of this fix should have the following file attributes or later:

   Date      Time   Version         Size     File name    Platform
   ---------------------------------------------------------------
   05/18/02  16:17  6.0.2717.800  217,088  Ieakwiz.exe  Intel

To install this hotfix, copy the Ieakwiz.exe file to the IEAK6 folder, and delete the existing Ieak6wiz.exe file.

If you want to run Internet Explorer Administration Kit from the Start menu, you need to rename the new file to "Ieak6wiz.exe."

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack (SP) 1 and Internet Explorer version 6 SP1.

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