Computer Stops Responding While Viewing Record in Event Viewer

When you view records in Event Viewer, your computer may stop responding (hang), or shut down automatically.

This issue can occur if the record you are trying to view contains damaged data. When this occurs, an attempt to read the invalid data may damage a memory heap, and this may generate the symptoms listed earlier in this article.

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.