Unattended Setup for RRAS (Steelhead) Requires Service Pack 5

Article translations Article translations
Article ID: 219322 - View products that this article applies to.
This article was previously published under Q219322
Expand all | Collapse all


You cannot install Windows NT 4.0 Routing and Remote Access Service (RRAS) with the unattended setup process on a computer that already has Windows NT 4.0 Service Pack 4 (or earlier) installed.


To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • 152734how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server 4.0 Service Pack 5.


Article ID: 219322 - Last Review: June 7, 2012 - Revision: 2.0
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
kbhotfixserver kbqfe kbbug kbfix kbsbk KB219322

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com