Dr. Watson Reports an Access Violation in Explorer When Using an Alternate Shell

Article translations Article translations
Article ID: 219341 - View products that this article applies to.
This article was previously published under Q219341
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

When you use a shell other than Windows NT Explorer and you open Windows NT Explorer, the Dr. Watson tool may report an access violation in Explorer at 0xc0000005.

CAUSE

This issue occurs because Windows NT Explorer is the only supported shell in Windows NT 4.0 and if you run Windows NT Explorer as a program it corrupts memory heaps.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Properties

Article ID: 219341 - Last Review: February 21, 2014 - Revision: 2.1
APPLIES TO
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a
Keywords: 
kbnosurvey kbarchive kbbug kbenv kbfix kbqfe KB219341

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com