Article ID: 219363 - View products that this article applies to.
This article was previously published under Q219363
This article has been archived. It is offered "as is" and will no longer be updated.
When you use a Hewlett Packard 1600C printer to print Microsoft Excel 97 multi-page jobs in color mode through Unidrv 5.4, you may notice characters are dropped, crowded over each other, re-typed, and so forth.
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.
Contact us for more help
Connect with Answer Desk for expert help.