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Article ID: 220867 - Last Review: January 24, 2007 - Revision: 1.2

Plus! 98: Blank Screen Is Displayed When Screen Saver Is Activated

This article was previously published under Q220867
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SYMPTOMS

When you select one of the following screen savers included in Microsoft Plus! 98 Desktop Themes, you may see only a blank screen when the screen saver is activated:

  • Corbis Photography
  • Fashion
  • World Traveler

CAUSE

This behavior can occur if Microsoft DirectX is not installed properly or if one or more DirectX files are missing or damaged.

RESOLUTION

To resolve this issue, download and install the latest version of DirectX. For additional information about how to download and install DirectX, please see the following article in the Microsoft Knowledge Base:
179113  (http://support.microsoft.com/kb/179113/EN-US/ ) How to Download and Install DirectX

APPLIES TO
  • Microsoft Plus! 98 Standard Edition
Keywords: 
kbdisplay kbprb KB220867
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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