Article ID: 220902 - View products that this article applies to.
This article was previously published under Q220902
Microsoft Internet Explorer may appear to stop responding (hang) when it opens, but the animated globe in the upper-right corner of the browser window may continue to spin, and you may receive a "Detecting proxy settings..." message in the status bar.
This issue may occur if Internet Explorer is trying to locate a proxy server. This behavior can occur for either of the following reasons:
To resolve this issue, turn off the Proxy Auto-Discovery feature. To do so, use the appropriate method.
Connect to Internet Through a Dial-Up Networking ConnectionIf you connect to the Internet through a dial-up networking connection, follow these steps:
Connect to Internet Through a Local Area NetworkIf you connect to the Internet through a Local Area Network (LAN), follow these steps:
To work around this issue, quit Internet Explorer, and then restart it.
The automatic detection of browser settings is based on Web Proxy AutoDiscovery (WPAD). Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) support the automatic detection of browser settings. With the appropriate settings, DHCP servers that support the DHCPINFORM message and DNS servers can automatically detect and configure a browser's proxy settings. For additional information, see the "Configuring Central Automatic Configuration Servers" section in Chapter 13 ("Setting Up Servers") of the Internet Explorer 5 Resource Kit. To do so, visit the following Microsoft Web site: