Options Unavailable in the Import/Export Wizard

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Article ID: 221067
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Symptoms

When you attempt to use the Import/Export Wizard, the "Import from an Application" and "Export to an Application" options may be unavailable.

Cause

This problem can occur if Netscape Navigator is not installed on your computer and a Netscape Navigator default profile is not created.

Status

This behavior is by design.

More information

The Import/Export Wizard replaces the Bookmarks Converter (Winbm2fv.exe) tool. A default profile is created after you start Netscape the first time.

For additional information about the Bookmarks Converter tool, please see the following article in the Microsoft Knowledge Base:
152681 How to Use Netscape Navigator Bookmarks in Internet Explorer
The following file is available for download from the Microsoft Download Center:
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For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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Properties

Article ID: 221067 - Last Review: June 22, 2014 - Revision: 6.0
Keywords: 
kbnosurvey kbarchive kbgraphxlinkcritical kbprb kbui KB221067

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