Error 25100 or 25122 when installing the Microsoft Application Virtualization Management service

Article translations Article translations
Close Close
Article ID: 2212140 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you attempt to install the Application Virtualization 4.5 Management Server either through a typical installation option or a custom option that includes the Application Virtualization Management Web Service on Windows Server 2008 or Windows Server 2008 R2, you may encounter the following error:

Error 25100. An internal error occurred.

or

Error 25122. The installation program was unable to register the ASP.NET web service extension.

CAUSE

This issue happens when trying to install the Application Virtualization Management Service version 4.5 on a Windows Server 2008 or Windows Server 2008 R2 server that has either the .NET 4.0 client profile or full installation of the .NET 4.0 framework. This issue occurs because the installer attempts to use the .NET 4.0 Framework path for registering the ASP.NET web extensions.

You will also see the following in the Softgrid-server-setup.log file:

[2010-04-22 16:29:57] (1408:3660) Running command ``"C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe" -ir -enable``.
[2010-04-22 16:29:57] (1408:3660) ::CreateProcess error 0x2.

RESOLUTION

The current workaround is to remove the .NET 4.0 Framework prior to the installation and reinstall the .NET 4.0 framework after installation.

MORE INFORMATION

Microsoft has confirmed this to be a problem with the 4.5, 4.5SP1, and 4.5SP2 installer.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2212140 - Last Review: June 17, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft Application Virtualization 4.5 for Terminal Services
  • Microsoft Application Virtualization 4.5 for Windows Desktops
  • Microsoft Application Virtualization for Terminal Services
  • Microsoft Application Virtualization for Windows Desktops
Keywords: 
KB2212140

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com