"File Not Found" when Remote Install Client connects to server

Article translations Article translations
Article ID: 222177 - View products that this article applies to.
This article was previously published under Q222177
Expand all | Collapse all


When a Remote Install Client connects to the server to perform an installation or run troubleshooting tools, the error message "File not found" may be displayed. (The user can press F12 for a network boot.)

Depending on the PXE client version in use, you may also receive the following error messages:
PXE-T01: File not found
PXE-E3B: TFTP Error - File not Found
(These error messages are based on PXE 1.0b.)


This behavior can occur if files in the RemoteInstall\OSChooser\I386 folder are missing or damaged. These files are used by the Remote Install Client to boot and connect to the server in order to run the Client Installation Wizard.


Make sure the following files exist in the RemoteInstall\OSChooser\I386 folder:
  • Startrom.com
  • Startrom.n12
If these files do not exist or are damaged and need replacement, copy them from either the installation CD-ROM or the %SystemRoot%\System32\Reminst folder.

NOTE: To replace the NTLDR file, copy the %SystemRoot%\System32\RemInst\Oschoice.exe file to the <driveletter>\RemoteInstall\OSChooser\I386 folder then rename it to NTLDR.

For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
932447 No x64-based images appear in the list of images when you connect to a Windows Server 2003-based computer that is running Windows Deployment Services


Article ID: 222177 - Last Review: May 8, 2007 - Revision: 2.4
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
kberrmsg kbprb kbsetup KB222177

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com