The return values of USERID and CONID in Communicator Web Access 2007 R2 are different from the return values of USERID and CONTACTID in Office Communicator 2007 R2

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Article ID: 2228420 - View products that this article applies to.
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SYMPTOMS

You customize Microsoft Office Communicator 2007 R2 and Microsoft Office Communicator Web Access (CWA) 2007 R2 by using custom tabs. In this situation, you find that the return values of USERID and CONID in Communicator Web Access 2007 R2 are different with the return values of USERID and CONTACTID in Office Communicator 2007 R2.

For example, you have a user who has a user account of username@contoso.com:

In Office Communicator 2007 R2, the return value of the USERID parameter is sip:username@contoso.com.
In Office CWA 2007 R2, the return value of the USERID parameter is username@contoso.com.
In Office Communicator 2007 R2, the return value of the CONTACTID parameter is sip:username@contoso.com.
In Office CWA 2007 R2, the return value of the CONID parameter is username.

CAUSE

The Office Communications Server 2007 R2, Communicator Web Access server removes the protocol part and the domain part of the contacts’ SIP address.

RESOLUTION

To fix this problem, install the following cumulative update:
983469 Description of the cumulative update package for Office Communications Server 2007 R2, Communicator Web Access: July 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the latest updates for Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:
968802 Updates for Communications Server 2007 R2

Properties

Article ID: 2228420 - Last Review: July 23, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
Keywords: 
kbsurveynew kbprb kbqfe kbexpertiseinter KB2228420

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