Article ID: 2229593 - Last Review: July 13, 2010 - Revision: 1.0

MS10-042: Vulnerability in Help and Support Center could allow remote code execution

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INTRODUCTION

Microsoft has released security bulletin MS10-042. To view the complete security bulletin, visit one of the following Microsoft websites:

How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support website:
http://support.microsoft.com/common/international.aspx?rdpath=4 (http://support.microsoft.com/common/international.aspx?rdpath=4)
North American customers can also obtain instant access to unlimited no-charge email support or to unlimited individual chat support by visiting the following Microsoft website:
http://support.microsoft.com/oas/default.aspx?&prid=7552 (http://support.microsoft.com/oas/default.aspx?&prid=7552)
For enterprise customers, support for security updates is available through your usual support contacts.

Fix it for me

The fixit solution described in this section is not intended to be a replacement for any security update. We recommend that you always install the latest security updates. However, we offer this fixit solution as a workaround option for some scenarios.

For more information about this workaround, visit the following Microsoft security bulletin webpage:
http://www.microsoft.com/technet/security/bulletin/MS10-042.mspx (http://www.microsoft.com/technet/security/bulletin/MS10-042.mspx)
The bulletin provides more information about the workaround, including the following:
  • The scenarios in which you might apply or disable the workaround.
  • How to manually apply the workaround.
To apply this workaround automatically, click the Fix this problem link under the "Enable this fix" heading. Then, click Run in the File Download dialog box and follow the steps in the wizard.

To undo the fix and restore the original settings, click the Fix this problem link under the "Disable this fix" heading. Then, click Run in the File Download dialog box and follow the steps in the wizard.
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Enable this fixDisable this fix
Fix this problem
Microsoft Fix it 50459
Fix this problem
Microsoft Fix it 50460

Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

FILE INFORMATION

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.

Windows XP and Windows Server 2003 file information

  • The files that apply to a specific milestone (RTM, SPn) and service branch (QFE, GDR) are noted in the "SP requirement" and "Service branch" columns.
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. QFE service branches contain hotfixes in addition to widely released fixes.
  • In addition to the files that are listed in these tables, this software update also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.

For all supported x86-based versions of Windows XP

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File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Helpsvc.exe5.1.2600.3720743,93614-Jun-201014:30x86SP2SP2GDR
Helpsvc.exe5.1.2600.3720744,44814-Jun-201015:13x86SP2SP2QFE
Helpsvc.exe5.1.2600.5997744,44814-Jun-201014:31x86SP3SP3GDR
Helpsvc.exe5.1.2600.5997744,44814-Jun-201014:38x86SP3SP3QFE

For all supported x64-based versions of Windows Server 2003 and of Windows XP Professional x64 edition

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File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Helpsvc.exe5.2.3790.47261,591,29616-Jun-201023:18x64SP2SP2GDR
Helpsvc.exe5.2.3790.47261,591,29616-Jun-201023:14x64SP2SP2QFE

For all supported x86-based versions of Windows Server 2003

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Helpsvc.exe5.2.3790.4726762,88015-Jun-201014:49x86SP2SP2GDR
Helpsvc.exe5.2.3790.4726762,88015-Jun-201014:40x86SP2SP2QFE

For all supported IA-64-based versions of Windows Server 2003

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Helpsvc.exe5.2.3790.47262,319,87216-Jun-201023:16IA-64SP2SP2GDR
Helpsvc.exe5.2.3790.47262,319,87216-Jun-201023:13IA-64SP2SP2QFE

APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 2, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Web Edition
    • Microsoft Windows Server 2003, Datacenter x64 Edition
    • Microsoft Windows Server 2003, Enterprise x64 Edition
    • Microsoft Windows Server 2003, Standard x64 Edition
    • Microsoft Windows XP Professional x64 Edition
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
  • Microsoft Windows XP Service Pack 3, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
Keywords: 
atdownload kbbug kbexpertiseinter kbfix kbsecbulletin kbsecurity kbsecvulnerability KB2229593