Article ID: 223448 - Last Review: February 25, 2007 - Revision: 3.2

Cannot Use Shared Encrypted Files in Windows 2000

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This article was previously published under Q223448

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SYMPTOMS

When you attempt to gain access to a file on a shared network resource, the following error message may be displayed:

Error Copying File or Folder
Cannot Copy NT Mounted Volumes: Cannot Read From the Source File or Disk.

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CAUSE

This behavior can occur if the shared file was encrypted by another user using the Windows 2000 Encrypted File System (EFS), even if you have full access to the share.

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