Article ID: 223458 - View products that this article applies to.
This article was previously published under Q223458
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ERROR MESSAGEWhen attempting to open an encrypted message, you may get the following error:
Can't open this item. Out of memory or system resources. Close some windows or programs and try again.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
WHAT TO TRY
Outlook Express MissingIf you downgraded from Microsoft Internet Explorer version 5.0 to an earlier version, some necessary elements of Outlook Express may have been removed from your computer.
To correct this problem, follow these steps: