OL2000: Error Message "The action could not be completed."

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Article ID: 223463 - View products that this article applies to.
This article was previously published under Q223463

ERROR MESSAGE

When you attempt to perform an action or operation in Outlook, you receive the following error message:
The action could not be completed.
In some cases, the error is accompanied by other text, which may or may not be descriptive of the exact cause of the error.
NOTE: Microsoft Office 2000 has built-in functionality that enables you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C


NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES

WHAT TO TRY

Duplicate Services in Profile


With two exceptions, Messaging Information Application Interface (MAPI) services can only be added to a profile once. The Internet Mail service and the Personal Folder service can be added multiple times.
For additional information about configuring profiles for use with Outlook, click the article number below to view the article in the Microsoft Knowledge Base:
195478 OL2000: (CW) User Profiles and Information Services

Improperly Configured cc:Mail Profile


The referenced error occurs when you attempt to configure an Outlook profile to send and receive mail using a cc:Mail post office without the required Lotus Vendor Independent Messaging (VIM) support files. These files are not supplied by Microsoft. Certain files are available as a download from the Lotus Web site, while others are available from the cc:Mail post office server installation.

NOTE: Lotus recommends that the latest VIM distribution be used.

For additional information about using Outlook in a cc:Mail environment, click the article numbers below to view the articles in the Microsoft Knowledge Base:
216125 OL2000: (CW) Error Messages Starting Outlook with New cc:Mail Profile
195594 OL2000: (CW) Troubleshooting cc:Mail Connectivity in Outlook

Linking a File to a Contact from Word


When you use the Address Book icon in the Word Envelopes and Labels dialog box to display a Contact form and then try to link a file to that contact, you receive a series of fatal errors which terminates with the error described above.
For additional information about the issue involving the errors mentioned above, click the article number below to view the article in the Microsoft Knowledge Base:
223607 OL2000: (CW) Fatal Error Attempting to Link File to Contact from Word
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Article ID: 223463 - Last Review: August 16, 2012 - Revision: 4.0
Applies to
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbdownload kbdta kbprb KB223463

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