Select the product you need help with

OL2000: Custom Form Converts to a One-Off Form When You Change the Message Options

Article ID: 223731 - View products that this article applies to.

This article was previously published under Q223731

SYMPTOMS

If you change any of the Message Options in a custom form, and then send or save it, the form becomes a one-off form.

This problem occurs when you click Options to change the Message Options in a custom form. Outlook should only create a one-off form when voting buttons are added. Any other changes to the options should not change the form. Outlook assumes that the voting buttons have been changed when you click Options to make changes to the form, and then converts the form to a one-off form.

Back to the top | Give Feedback

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367

(http://support.microsoft.com/kb/276367/EN-US/ )

OFF2000: How to Obtain the Latest Office 2000 Service Pack

Back to the top | Give Feedback

WORKAROUND

To work around this problem, disable the Options button that opens the Options dialog box. To do this, type or paste the following code to the Item_Open event of the custom form:

Function Item_Open()
  'Getting a reference to the standard Command Bard
  Set myBar = item.GetInspector.CommandBars.item("Standard")
  'Getting Options Button Controls Reference
  Set mycontrol = myBar.Controls("O&ptions...") 'ID=5598

  'Graying the options Button
  mycontrol.Enabled = False
  'Freeing Memory
  set mycontrol = nothing
  set myBar = Nothing
End Function

After you disable the Options button, on the View menu, click Toolbars, and then click Customize to add the options that you need to the toolbar of the form.

Back to the top | Give Feedback