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Spooler Service LPR Monitor Leaks Memory with Each Event 2004 Error

Article ID: 223791 - View products that this article applies to.

This article was previously published under Q223791

SYMPTOMS

The Spooler Service LPR Monitor leaks private bytes each time an Event ID 2004 is logged and every four seconds thereafter until it reconnects to the remote printer.

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CAUSE

The LPR Monitor was not properly releasing a resource each time a remote printer was reset and each time it attempted to reconnect.

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RESOLUTION

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

Windows Service Pack Center
(http://windows.microsoft.com/en-US/windows/downloads/service-packs)
-or-
152734
(http://support.microsoft.com/kb/152734/EN-US/ )
how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

(http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS)

Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734

(http://support.microsoft.com/kb/152734/EN-US/ )

How to Obtain the Latest Windows NT 4.0 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

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