Article ID: 223957 - View products that this article applies to.
This article was previously published under Q223957
This article has been archived. It is offered "as is" and will no longer be updated.
When you upgrade from Microsoft Internet Explorer 3.x and Microsoft Internet Mail and News, to Internet Explorer 5 and Outlook, Internet Mail and News is not detected when Outlook runs for the first time. Additionally, if you attempt to manually import mail and addresses, the addresses are not imported.
The installation of Microsoft Outlook Express 5 with Internet Explorer 5, replaces the Internet Mail and News entry in a registry key, causing it not to be detected.
Use the import feature in Outlook Express to import the account settings, mail, and addresses, and then import using the Outlook Import/Export Wizard.
After installing Microsoft Office or Outlook, start Outlook Express. You will receive a message stating that Outlook Express needs to migrate settings from an older version of Outlook Express. This action will use the Internet Connection Wizard (ICW) to confirm the settings from Internet Mail and News. If there are changes to be made to the account settings, you can make them in the appropriate places as the ICW is running.
To Import Messages to Outlook
To Import Addresses to Outlook
To Import Outlook Express Items to OutlookOutlook will detect the presence of Outlook Express versions 4 and 5, during the First Run phase. You can import account settings, messages, and addresses at this time, or you can manually import them if you have already configured Outlook.
To Import Outlook Express Account Settings to Outlook
To Import Messages and Addresses
If you have upgraded from Windows 3.1 to a Microsoft 32-bit operating system, and previously used the 16-bit version of Interent Mail for Windows 3.1, you can migrate messages and addresses first into Outlook Express, using the same procedures as outlined, and then into Outlook. When choosing the import options for messages and addresses, select "Microsoft Internet Mail for Windows 3.1" in each case.
Contact us for more help