Spooler Service May Leak Private Bytes Attempting to Close a Remote Printer

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Article ID: 224345 - View products that this article applies to.
This article was previously published under Q224345
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Symptoms

The Spooler Service may leak private bytes as well as handles attempting to close a remote printer.

Cause

If the remote procedure call (RPC) request to close a remote printer fails, the spooler service may leak an RPC binding handle, spooler handle, and a printer handle.

Resolution

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • Windows Service Pack Center -or-

  • 152734 how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

Properties

Article ID: 224345 - Last Review: November 2, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB224345

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