Article ID: 224800 - View products that this article applies to.
This article was previously published under Q224800
If you have an Intel 82557-based, 82558-based, or 82559-based network adapter installed in your Small Business Server (SBS) computer, SBS 4.5 Setup does not detect and install the adapter. You must install the adapter manually from the Hardware Confirmation page during Setup.
In earlier versions of SBS, Setup detects Intel 82558-based or 82559-based network adapters as an Intel 82557 network adapter, which does not work.
This behavior occurs because version 2.02 of the E100b.sys driver included with SBS 4.0 includes controller-specific code that is not compatible with the Intel 82558 and 82559 controllers. This driver and subsequent drivers (through version 2.20) were developed for use with the Intel 82557 Fast Ethernet controller.
If you click Next on the Hardware Confirmation page without manually installing the driver for your network adapter, you receive a message stating that no network adapter is installed. Click No when you are prompted whether you want to continue. This returns you to the Hardware Confirmation page. You can then use the following steps to resolve the issue:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
When you install a network adapter, make sure that you use the Have Disk option instead of selecting an Intel network adapter from the list in Network properties.
If you manually install the driver for your network adapter during SBS Setup, you must remove the MS Loopback Adapter and adjust the adapter's binding order.
The latest Intel drivers are available from the following Intel Web:
http://support.intel.com/support/network/Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For additional information, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/224314/EN-US/ )Misdetection of Intel PRO/100 + Adapters May Result in Blue Screen