OL2000: Error Mesage: An OLE Registration Error Occurred

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Article ID: 224876 - View products that this article applies to.
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SYMPTOMS

After installing Microsoft MapPoint or after removing Outlook Express; when you attempt to run Outlook, you receive the following error message: this may happen if you've installed MapPoint, or removed Outlook Express.
Outlook requires Microsoft Outlook Express 4.01 or greater. You can install Outlook Express 5.0 by running Ie5setup.exe from the Internet Explorer folder where you installed Outlook, or download it from the Internet Explorer site on the Microsoft Web.
Followed by this error:
An OLE registration error occurred. The program is not correctly installed. Please rerun Setup.

CAUSE

MapPoint installs a minimal installation of Internet Explorer 5.0 without Outlook Express 5.0.

RESOLUTION

Run Internet Explorer Setup from the Office compact disc to add Outlook Express.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Outlook 2000 requires certain files shared with Outlook Express to run.

To install Outlook Express, follow these steps:
  1. Insert the Office 2000 Disc 1 into the CD-ROM drive.
  2. Double-click to open the IE5 folder and then the EN folderNOTE: The second folder may be different if your language version of Office is something other than English. For example, in the German language version, the second folder would be labeled "DE."

  3. Double click Ie5setup to start the Windows installer.
  4. Click to select I Accept the Agreement in the End User License Agreement and then click Next.
  5. Ensure that Install Now - Typical set of components is selected and then click Next.
  6. In Reinstall All Items, click to select Reinstall All Components and then click OK.
Outlook Express will be installed with this Typical Setup option.

REFERENCES

For additional information about Outlook startup errors, please see the following article in the Microsoft Knowledge Base:
212991 OL2000: (IMO) ErrMsg: "Outlook Express 4.01 Required"

Properties

Article ID: 224876 - Last Review: October 20, 2013 - Revision: 3.0
APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbnofix KB224876

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