Err Msg: STOP 0x0000000a Caused by Tcpip.sys on Windows NT 4.0 Service Pack 4

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This article was previously published under Q225212

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SYMPTOMS

Your computer running Windows NT 4.0 Service Pack 4 may stop responding (hang) and display the following STOP error message on a blue screen:

STOP 0x0000000a (0x00000006, 0x00000002, 0x00000000, 0xf1e63c2e) IRQL_NOT_LESS_OR_EQUAL

NOTE: The fourth parameter may be different depending on your computer's configuration.

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CAUSE

This problem occurs because TCP is sending 1 byte more than AFD is sending, which causes the error message to be displayed.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/downloads/details.aspx?familyid=E396D059-E402-46EF-B095-A74399E25737&displaylang=en/ (http://www.microsoft.com/downloads/details.aspx?familyid=E396D059-E402-46EF-B095-A74399E25737&displaylang=en/) -or-
152734 (http://support.microsoft.com/kb/152734/EN-US/ ) how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

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