Problems Installing Modem Sharing Service with Two Network Cards

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This article was previously published under Q225260

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SYMPTOMS

When you try to install the Modem Sharing service in BackOffice Small Business Server (SBS), you may be prompted to configure the TCP/IP properties or bind to the correct Network Interface Card (NIC).

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CAUSE

This issue can occur if your computer contains two NICs that are the same make and model or use the same chipset.

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RESOLUTION

To resolve this issue, install SBS when you have only one NIC installed in your computer. If you need additional NICs, you can install them after you configure the Modem Sharing service.

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