You cannot mount shares from an NFS file server on a client computer that is running Windows 7 or Windows Server 2008 R2 when you use NFS version 2 on the file server

Article translations Article translations
Article ID: 2257487 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

In a network environment, you use Network File System (NFS) version 2 on an NFS file server. When you try to mount shares from the file server on a client computer that is running Windows 7 or Windows Server 2008 R2, the operation fails.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows Server 2008 R2.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important for maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfs-clientcore-ppdlic.xrm-msNot applicable3,00117-Jul-201007:39Not applicable
Nfsclnt.exe6.1.7600.2075752,73617-Jul-201007:22x86
Nfsnp.dll6.1.7600.2075759,90417-Jul-201007:25x86
Nfsrdr.mofNot applicable4,47110-Jun-200921:40Not applicable
Nfsrdr.sys6.1.7600.20757201,21617-Jul-201004:59x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfs-clientcore-ppdlic.xrm-msNot applicable3,00117-Jul-201008:17Not applicable
Nfsclnt.exe6.1.7600.2075765,02417-Jul-201008:04x64
Nfsnp.dll6.1.7600.2075771,68017-Jul-201008:06x64
Nfsrdr.mofNot applicable4,47110-Jun-200921:02Not applicable
Nfsrdr.sys6.1.7600.20757262,65617-Jul-201005:19x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfs-clientcore-ppdlic.xrm-msNot applicable3,00117-Jul-201006:58Not applicable
Nfsclnt.exe6.1.7600.20757155,64817-Jul-201006:39IA-64
Nfsnp.dll6.1.7600.20757159,23217-Jul-201006:43IA-64
Nfsrdr.mofNot applicable4,47110-Jun-200921:07Not applicable
Nfsrdr.sys6.1.7600.20757585,72817-Jul-201004:23IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to enable NFS version 3, visit the following Microsoft website:
Enable NFS Version
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the differences between NFS version 2 and NFS version 3, click the following article number to view the article in the Microsoft Knowledge Base:
233492 The Major Differences Between NFS Versions 2 and 3

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File namePackage_1_for_kb2257487~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,833
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File namePackage_2_for_kb2257487~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,785
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File namePackage_for_kb2257487_rtm~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,918
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File nameX86_b753269406b2f2d6e55f066fd3c3390a_31bf3856ad364e35_6.1.7600.20757_none_95ed7c4ddf65bce7.manifest
File versionNot applicable
File size702
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File nameX86_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.1.7600.20757_none_ad64e5adbceb21af.manifest
File versionNot applicable
File size28,372
Date (UTC)17-Jul-2010
Time (UTC)08:04
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_642e815a6571d987034a4dc53a382078_31bf3856ad364e35_6.1.7600.20757_none_49ae1102efe87a59.manifest
File versionNot applicable
File size706
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.1.7600.20757_none_09838131754892e5.manifest
File versionNot applicable
File size28,376
Date (UTC)17-Jul-2010
Time (UTC)08:48
PlatformNot applicable
File namePackage_1_for_kb2257487~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size2,273
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File namePackage_2_for_kb2257487~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size1,795
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File namePackage_for_kb2257487_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size2,360
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_68213fd0e9ad7d9743b5778b2ef63888_31bf3856ad364e35_6.1.7600.20757_none_10d3d1e5c3883796.manifest
File versionNot applicable
File size704
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.1.7600.20757_none_ad6689a3bce92aab.manifest
File versionNot applicable
File size28,374
Date (UTC)17-Jul-2010
Time (UTC)08:46
PlatformNot applicable
File namePackage_1_for_kb2257487~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot applicable
File size1,833
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable
File namePackage_for_kb2257487_rtm~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot applicable
File size1,466
Date (UTC)19-Jul-2010
Time (UTC)13:04
PlatformNot applicable

Properties

Article ID: 2257487 - Last Review: August 12, 2010 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Standard without Hyper-V
  • Windows Server 2008 R2 Enterprise without Hyper-V
  • Windows Server 2008 R2 Datacenter without Hyper-V
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2257487

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com