Article ID: 2257632 - View products that this article applies to.
After you create the Self-Healing Setup (SHS) administrative image by using the .msp file of Update Rollup 7 for Microsoft Dynamics CRM 4.0, the version of the SetupServer.exe file is still 7333.3. Therefore, when you run the SetupServer.exe file, the installation fails.
For more information about Update Rollup 7 for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/971782/ )Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available
This problem occurs because the following command line does not update the SetupServer.exe binary file:
msiexec /a /p
A setup update is available from Microsoft. When you install Microsoft Dynamics CRM 4.0, or when you upgrade to Microsoft Dynamics CRM 4.0, you can check for setup updates. If you select the option to check for setup updates, the application downloads any new setup updates and applies them to the installation while the setup process is running.
Installation informationYou can use the Update Installation Files option during setup of Microsoft Dynamics CRM 4.0 to obtain this fix.
For more information about how to use the Update Installation Files option or how to manually download the setup update, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/948917/ )How to obtain the setup updates for Microsoft Dynamics CRM 4.0
PrerequisitesNo prerequisites are required to apply this setup update.
Removal informationThe setup update cannot be removed.
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