Article ID: 2263342 - Last Review: December 14, 2010 - Revision: 1.0

"The operation failed" error message in Outlook client when a user sends a recurring meeting request with an email message attachment in an Exchange Server 2007 SP2 environment

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SYMPTOMS

Consider the following scenario:

You apply the Update Rollup 2 for Microsoft Exchange Server 2007 Service Pack 2 (SP2) or a later version update on a computer that is running Exchange Server 2007.
A user accesses a mailbox that is hosted on the server by using Microsoft Office Outlook.
The user tries to send a recurring meeting request or a recurring appointment that has an email message attachment.

In this scenario, the user receives the following error message in the Outlook client:

The operation failed.

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RESOLUTION

To resolve this issue, install the following update rollup:

2407025 (http://support.microsoft.com/kb/2407025/ ) Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about the Update Rollup 2 forExchange Server 2007 SP2, click the following article number to view the article in the Microsoft Knowledge Base:

972076 (http://support.microsoft.com/kb/972076/ ) Description of Update Rollup 2 for Microsoft Exchange Server 2007 Service Pack 2

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